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    Four Keys To Sales Success

    • Four Keys to Sales Success provides you with the missing piece of the sales puzzle.  Using best practice examples, Clive Wilkinson’s fast, effective and practical 4-step approach will help you assess your current sales practices and set you on track to become a world-class sales organisation in the future.”


    In the ever changing world of sales, Clive Wilkinson’s, “Four Keys to Sales Success” will be an invaluable tool in driving world class sales performance at both the individual and company levels.

    Amount for the book = A$30 + GST
    Postage:   AUD $4.50 for postage in Australia, AUD $8:00 for overseas for single books.  Bulk orders will be calculated on a per order basis.

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    To many of our clients we have become Trusted Advisors with testimonials from delighted customers across many industries.


    Metta makes a measurable difference


    When we work with individuals, teams and companies we have a major impact on you and your business.  We achieve our goals when you achieve yours, so we endeavour to provide quantitative and qualitative improvements to enable you to achieve your desired outcomes and return on investment.  The following are some of our testimonials, across industry of delighted customers over many years:


    o   Guy Langley, COO, Lumesse Talent Management Software Company -  Many write about selling, few can do so with such credibility and even fewer understand and are able to articulate what it is they do that makes them successful.”


    o   Paul Appleby, SVP Enterprise Sales, – “It has been my privilege to work with Clive over the past 10 years as he has coached and mentored many of my teams around best practices in Enterprise Sales. His approach has been a key factor in both the success of these teams and some of the very large transactions that they closed during that time.” 


    o   William Hill, Group Vice President, GAC Shipping & LogisticsOver several years, Clive has inspired us to become more successful and effective in our ambition to increase sales performance in a logical and consistent manner.”


    o   Paul Schroder, GM Growth, AustralianSuper“Metta has made a significant contribution to our Fund’s ability to understand the importance of growth and how to achieve it in a sustainable way, in addition to helping us to win and secure many key clients.”


    o   Olivia Leong, Regional Director, Visa Corporation – “Over the past 11 years I have known Clive as a business partner and coach.  He effectively imparts sound and applicable thought leadership in the area of sales and account management.  Clive’s high impact delivery and professional experience, will inspire, motivate and empower sales professionals to excel and succeed.”


    o   Leo Kaloglou, GM Komatsu – “Metta have achieved Trusted Advisor status with us through their knowledge, skills and practical approaches to help us to become a much more effective and customer centric organization.”  


    Work Smarter Live Better

    Cyril Peupion’s company, ‘Work Smarter Live Better’ (WSLB) provides a practical approach to personal efficiency, personal performance and work / life balance.


    Most people have never been taught how to work.  We are committed to our jobs and want to be good at what we do.  We are neither lazy nor unwilling, but we do not always work effectively – we work hard but not always smart.


    To increase performance many people believe they need to do more.  We spend less time with our loved ones, neglect our health and put our passions and hobbies on the back burner.  And we end up frustrated, out of control and stressed.


    WSLB will challenge the way you think about work.  They will teach you how to work smarter and more importantly, live better.  See more at


    Metta Group works with WSLB because they are a high quality organisation and can have a dramatic impact on the success of the implementation of our programs, by helping the sales teams who we train to be motivated, less stressed and free up the time to execute our sales processes. The following are some of their happy customers:

    • Marnie McLaren, Head of Investment Sourcing, St George Wealth Management – “I didn’t realise the impact of my work on my stress levels.  Since working with Cyril Peupion, I am less stressed.  I sleep at night.  He changed my life!”


    • Simon Smith, Managing Director, Southern Cross Coaching & Development Pty Ltd – “I couldn’t run my business as effectively and profitably as I do had I not learnt these efficiency and effectiveness skills.”


    • Stuart Blake, Head of Sales & Service, NRMA – “Most rewarding is the personal time I have now built into my working week that ensures that I spend quality time with my family.”


    Metta Group Consulting Sydney, Australia

    Influencing & Negotiating

    You are playing an active role in the world around you. Influencing people is the process of deepening a relationship with someone by getting what you want from them while they get what they want from you. This is the paradox of influence. You only achieve your goals when you are genuinely interested in achieving theirs – in defining and delivering value for them.

    Negotiating comes at the end of the influence process, after a recommendation is made but not accepted. In this case you will need a negotiation process to identify what a great agreement looks like and how to achieve it.

    Metta Group Consulting Sydney, Australia

    Sales Leadership Program

    Sales Leadership is critical to any organisation. It is often the difference between achieving mediocre results and great results.  Sales executives and managers need to be able to maximise the performance of their teams to achieve their sales targets and build sustainable growth.  This growth needs to be planned through the Business Planning process, so you know where growth is likely to come from and so you can resource accordingly.


    Metta Group Consulting Sydney, Australia

    Presentation & Facilitation

    Being able to present and facilitate effectively are becoming crucial career and business skills for almost everyone in an organisation.  In Sales, we often spend days and sometimes week’s preparing a proposal, knowing full well that the Decision Makers in the customer are unlikely to read it, and yet when we are on the shortlist ready to deliver our solution in the form of a presentation to the Decision Makers, we rarely give it the time and attention it deserves.

    Presenting your solution or idea in the most persuasive and impactful way is often the difference between winning and losing deals.


    Metta Group Consulting Sydney, Australia

    Customer Service

    Customer Service and Sales Support are two critical elements of any Retention or Growth Strategy.  By delivering great Customer Service the client is likely to want to purchase more products and services from you.  Also having the Sales Support Team proactively involved in the sales process will add additional value to the customer and could be a key differentiator from the competition in winning new business.

    Metta Group Consulting Sydney, Australia

    Sales Support

    Sales Support Program

    Is a highly interactive 2-day program that maximizes the return from the non-sales teams who work with customers by leveraging their often trusted positions and relationships to identify opportunities that will benefit your organisation and the customer.

    SSP will help Engineers, Post-Sales Teams, Managed Services Teams and Project Teams to have a better understanding of the sales environment and the customer environment to enable them to be more aware of the potential opportunities in the account. They will learn how to build trust and credibility with the customer; how to add value and be able to articulate that value in the form of a Value Proposition to differentiate their products and services from the competition. To use questioning and listening techniques to unearth the real needs of the client. They will learn how decisions are really made and how they can influence those decisions and how to handle objections and be able to turn them into opportunities. Once they have identified and qualified the opportunity to then be able to have an effective conversation with the sales person to get them engaged.

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