Master Facilitation

Master Facilitation Program takes facilitation to a new level. It is a
highly interactive 2-day program, based on best practices, that enables Trainers, Sales Managers and Sales Professionals to maximize their effectiveness at running training workshops, planning sessions or team meetings. They will learn to connect with the audience to maximize participation by building rapport and ultimately credibility with the group.

Research shows that people learn the most through debrief and activities so this is at the heart of MFP. The participants will learn framing techniques, how to avoid breaking rapport, how to ask and answer questions, how to overcome objections and handle conflict and how to effectively manage activities using adult learning techniques.

Download Course Outline in PDF format

Program Outline

• Facilitation Principles

• Set up

• Running the Workshop

• Effective Learning

• Concluding the Facilitation


Who Should Attend? Attendees should include anyone who has a need or desire to facilitate workshops, team meetings or to run planning sessions. It is for Sales Trainers, Technical Trainers, Sales Managers and Sales Professionals.

How will participants benefit?

The business benefits of the Master Facilitation Program are to:

• Maximize your return on investment from your training spend.

• Increase participant’s willingness to take on board new
technology, new processes or new methodologies (e.g. Sales
Professionals proactive use of CRM technology).

• Improve delivery skills to be far more effective at presenting to Senior Executives.

• Increase audience participation.

• Increase customer satisfaction from running effective customer planning sessions.

• Increase team participation and employee satisfaction from well run team meetings.

• Increase Sales Management effectiveness and credibility.

• Achieve desired outcomes.

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